The energy sector is in a state of flux, and British Gas, a household name, is feeling the heat. A challenging year has seen profits plummet, but is it all due to the weather?
Centrica, the parent company of British Gas, has revealed a significant drop in earnings, citing a combination of factors. Unseasonably warm weather played a role, reducing the demand for central heating and impacting profits by £80 million. But here's where it gets controversial: customer behavior also shifted, with many opting for discounted energy deals, which further contributed to the profit decline.
The numbers speak for themselves: underlying operating profits for the 2025 financial year stood at £814 million, a far cry from the £1.55 billion recorded in 2024. Earnings from household energy supply took a 39% hit, primarily due to the weather and the shift towards fixed-price tariffs.
And this is the part most people miss: Centrica's report highlights that nearly a third of its customers are now on fixed-price tariffs, an increase from the previous year. This shift in customer preference has reduced profitability compared to 2024.
Despite the challenges, British Gas managed to grow its customer base across its retail arm for the first time in over a decade. However, the gains were partly due to taking on the customer base of failed suppliers, Rebel Energy and Tomato Energy. The group's shares took a hit, falling 8% as it paused share buybacks to focus on its investment program.
Chief executive Chris O'Shea acknowledged the difficult trading conditions but emphasized the company's discipline and strong operational performance. He added that pausing the buyback allows them to prioritize investment, ensuring reliable and affordable energy for households and businesses during the transition period.
The group plans to invest at least £700 million in 2026, with a significant portion going towards a stake in the Sizewell C nuclear power plant. This comes as Cornwall Insight forecasts a reduction in Ofgem's energy price cap, providing some relief to households.
But the question remains: Can British Gas adapt to changing market conditions and customer preferences? Will its investment strategy pay off, or will it continue to face challenges in a competitive energy market? Share your thoughts in the comments; we'd love to hear your take on this energy sector shake-up!